The annual Wisdom of Crowds® Business Intelligence Market Study by Dresner Advisory Services is out, and, as always, it is chock full of information on the status of business intelligence today. Curious about the state of data, how successful organizations are with business intelligence, and how different vendors are rated by users? Let’s examine the top takeaways from the report.More
Whether you are a Tour Operator, a Hotelier, a Ferry company or an Excursions Operator, and using terminology like “Reservations”, “Bookings”, “Passengers”, “Room Rate” and “Boarding”, your KPIs and analytics are focused on the numbers of people buying your product; the availability and yield; and the customer satisfaction levels that lead to future business. Diver […]
The risks inherent in allowing a free-for-all approach for users to carry out ad hoc analysis can be moderated by setting up a rules library, and educating users about the dangers of raw data extraction. Without reference to common standards and naming conventions the mirage-heaven of direct data access quickly turns into the reality of analytics-hell – maybe even worse than spreadsheet-hell.More
Program or Campaign Management Hurdles Suppliers, distributors, and manufacturers commit significant resources to tracking and managing programs across hundreds of brands and product lines. Too much time is spent entering data, compiling reports, and making sure that the right information gets distributed to managers and sales reps on a timely basis. Manage Programs & Campaigns […]
Running a waste management operation is an expensive and competitive business, with escalating fuel costs, landfill costs, vehicle maintenance and repair costs – margins are extremely tight. So it makes sense to analyse the minutiae of those costs and keep an eye on them on a daily basis – things change so fast! Your daily […]