We have been using Diver for over 13 years as our BI solution.
From a development perspective the data integration and model building is very straight forward, we take nightly feeds from over 20 sources.
We have had very positive feedback from our 400 plus users about how easy they find ProDiver to use. Some users have come from working with other BI products and find it simple to use and intuitive, other users have never used a BI tool before and are diving and writing their own markers with very little training.
The support we receive from DBI has always been first-rate because they have excellent knowledge of all the Diver modules and they respond quickly to any queries.