Diver is an integral part of our business – we rely on it completely to manage our customer billing and it also helps us to verify margin on these sales.
We embraced Diver when the person responsible for our billing function left the company…because of the simplicity of Diver we saved the cost of this person. The solution also makes Customer service calls easier to manage as they can usually be dealt with in a single call by anybody in the business.
Because we have a reputation for billing efficiently we have turned our billing platform into a revenue source.
Key benefits from using Diver are: faster turnaround of bills and faster payments by customers plus the reduced costs of producing bills (1 staff member) and more efficient customer care.