Dimensional Insight recognized for business intelligence leadership for 7th consecutive year and is named “Best in Class” for most sales measures
BURLINGTON, MASS.—August 11, 2022—Dimensional Insight®, an award-winning enterprise analytics provider, has once again been named an overall leader in business intelligence by Dresner Advisory Services in its annual Industry Excellence awards. This recognition signifies that Dimensional Insight received high ratings in the Customer Experience Model and the Vendor Credibility Model in the 2022 Wisdom of Crowds® Business Intelligence (BI) Market Study, which are based on customer feedback.Receiving an Industry Excellence Award signifies that a vendor has achieved leadership status in the two industry-rating models included in the Wisdom of Crowds®️ research report.
As an Overall Leader, Dimensional Insight is a leader in two categories:
- Experience Leader in the Customer Experience Model. This considers the real-world experience of customers as they work with BI products on a daily basis, plotting the various customer touch points against sentiment surrounding product and technology.
- Credibility Leader in the Vendor Credibility Model. This considers the vendor’s relationship with customers, plotting perceived value for price paid against a calculated “confidence” score.
Dimensional Insight is also recognized as best in class for most sales measures including professionalism, product knowledge, understanding business/needs, responsiveness, and flexibility/accommodation. It is also best in class for consulting product knowledge and experience, and overall integrity.
“Dimensional Insight has long track record as an overall leader in our Industry Excellence Awards, demonstrating strong leadership in business intelligence and analytics,” said Howard Dresner, founder and chief research officer at Dresner Advisory Services. “Our awards highlight those companies with the highest levels of satisfaction as rated by their end users. We congratulate Dimensional Insight on its 7th Industry Excellence Award.”
Dimensional Insight’s co-founder and CEO, Fred Powers, says, “Recognitions such as this highlight our commitment to our customers and ensuring they are able to see fast and meaningful results from their use of analytics. As always, we thank our customers for their feedback and look forward to continuing our work with them to gain the insights that propel their businesses forward.”
The results of this year’s study, along with first-hand user feedback, can be found by visiting: https://www.dimins.com/awards/dresner-report-2022/.
August 11, 2022
Kathy Sucich at Dimensional Insight