Our colleagues at Dimensional Insight have been working hard over the years maintaining up-to-date help information about their ever-expanding product functionality. If you have ever wondered how best to achieve your goals in one of the Diver Platform Interfaces, or you have a particular problem to solve using our data management and analytics tools, the first place to look is in the comprehensive online help. Here you can search for tips on anything Diver-related, from how to set up that tricky ACL, to making a boolean logic statement in your script.  Isn’t it much more satisfying when you manage to solve the problem yourself without asking anyone else? Spoken with the mindset of a developer:-). But if you can’t find the specific answer you’re looking for then of course Ask Anthony, or your local Diver Support contact….

Here is a handy pdf that you can download. It tells you where to start looking in each of the Diver Interfaces. Diver Online Help

Dimensional Insight Online Help

Dimensional Insight provides online help for the Diver 7.0 products including Workbench, ProDiver, DivePort, NetDiver, and Help Desk. In the Workbench help, you can find all the documentation for Workbench plus the DiveLine Server, DiveTab, Production, DiveMaster, DIAL, Spectre, Visual Builder, Visual Integrator, and Measure Factory. DivePort has separate online help for administrators and users. Separate helps for DiveTab end users are available upon request.

What features are in the help?

The online help systems have all the standard features that you’ve come to expect, such as a table of content, search bar, and links to related information. The help system identifies your device type to give you the most effective user experience, whether you are using a laptop, desktop, or mobile device, without compromising function. Then, there are some niceties to accommodate you at whatever your level of expertise. For example, in-line expandable images and tooltips are available to get you started but stay collapsed and out of the way if you’re more experienced.