Of course product support is covered by maintenance agreements but should you require expertise in any aspect of your business intelligence projects, we can help. Having worked in the industry sectors we cover, as well as our experience of handling client’s business rules in a wide variety of applications, we have a handle on what you are trying to achieve. Information delivery has to serve a purpose and should be actionable, so we can advise on what will work well for you.

If you do not have any in-house expertise to develop or enhance the back-end of your BI application, we are also available to carry out requests either for creating models on new areas of the business or more complex reports that require a little bit of extra programming.

In most cases, an administrator or superuser can create hundreds of new reports without help, but there might be the odd nuance in the data or in the business rules that can best be dealt with by some transformation routines in the integrator scripts.

We offer application support services either as one-off days, or as annual agreements which reduce the daily rate for a set number of days.

Please get in touch with us for more details.